Sustainability benefits
Cutting Carbon, One Job at a Time
Every emergency callout starts with a drive. Under the traditional model a customer rings whichever trade they can get hold of, and that trade sets off from wherever they happen to be. On average that is a 50 mile round trip and around 12.5kg of CO2 released before a single spanner is lifted.
InAJam sends the job to the nearest available trade instead. Work is dispatched by live GPS location rather than by postcode, so the person who turns up is the person who was already closest. Shorter drives, faster arrivals, and a measured carbon saving on every single job.
Every Job Saves Up To 9kg of CO2
Our dispatch methodology is verified by the Department for Transport at a 73% reduction in carbon per callout against the conventional phone-a-trade model. On a typical emergency job, that means:
- Up to 9kg of CO2 saved on every job sent by live location
- Around 36 miles of driving avoided per callout
- 96% measurement accuracy – carbon measured from real trip data, not estimated from distance
What That Adds Up To
For a tradesperson taking five InAJam jobs a week, across a year that is:
- Over 2.3 tonnes of CO2 saved
- More than 9,000 miles not driven – less fuel, less van wear, more hours on the tools
- A carbon saving report on every job, ready for Scope 3 reporting
For landlords, letting agents and corporate clients managing property at scale, those per-job reports feed straight into Scope 3 emissions reporting – measured, not estimated.
How Our Live Location Technology Works
Unlike traditional directories that list trades by postcode (often covering 20+ mile radiuses), InAJam’s live GPS tracking ensures the nearest available tradesperson gets the job. No more Sheffield plumbers driving to Rotherham when there’s someone 2 miles away. No more wasted fuel, time, or emissions.
Our ISO 14001 environmental certification isn’t just a badge – it’s our commitment to measurable change. Every job booked through InAJam generates a carbon saving report, helping trades and customers track their positive environmental impact. For businesses managing multiple properties, we provide Scope 3 emissions reporting for your sustainability audits.
How InAJam reduces carbon
When a homeowner, landlord or tenant needs a tradesperson today, the standard process is to phone one — who then drives to the job from wherever they happen to be. There is no proximity logic and no measurement of the journey.
InAJam replaces that model. Every job is dispatched to the tradesperson physically nearest the property using live GPS location. Once a trade is dispatched, an AI monitoring layer tracks the trip in real time, distinguishing between active driving, idling, stops at traffic lights, and voluntary stops. This produces a per-trip carbon footprint measured from actual vehicle behaviour, not estimated from distance alone.
The measured impact
73% reduction in carbon emissions per callout compared to the conventional “phone-a-trade” dispatch model, where callouts originate from wherever the trade happens to be rather than the nearest available. Methodology verified by the Department for Transport.
96% measurement accuracy of per-trip carbon emissions. This is materially higher than the distance-based or spend-based estimates typically used in Scope 3 reporting.
Beyond the measured per-callout reduction, InAJam also produces wider environmental benefits through Tool Vault (reducing tool theft and the associated replacement-manufacturing footprint) and through repair-first servicing (reducing product replacement and landfill waste). Quantification of these additional benefits is in development.
The InAJam Carbon Calculator
Every user can access real-time data showing:
- Personal carbon savings per job
- Annual environmental impact
- Equivalent trees planted
- Fuel cost savings
- Contribution to UK’s Net Zero targets
Beyond Carbon: The Wider Benefits
For Tradespeople: Less fuel cost, reduced van wear, more jobs completed daily, home earlier For Homeowners: Faster response times, lower travel charges, supporting local trades For Landlords: ESG compliance reporting, reduced contractor costs, faster emergency response For the UK: Contributing to 2050 Net Zero targets, reducing urban air pollution, supporting local economies
Patent and innovation
InAJam’s integrated approach is the subject of UK patent application GB2607736.2 (filed April 2026), covering live-location field service dispatch, real-time carbon measurement, immutable property service records, and multi-party notification as a single integrated system.
Certifications
- ISO 27001:2022 — information security management
- ISO 14001:2015 — environmental management system
The ISO 14001 certification covers our environmental management system. The 73% reduction and 96% measurement accuracy figures above are separately substantiated.
Commercial relationships
TradePoint (B&Q Limited) — InAJam is a contracted TradePoint partner.
Recognition
- Theo Paphitis Small Business Sunday (SBS) Award
- Hampshire Police & Crime Commissioner Certificate of Recognition for Business Crime Prevention — awarded by PCC Donna Jones, March 2026
- Hampshire OPCC Commissioner’s Funding Network — Tier 3 member (ref FN0103)
Leading the Carbon-Neutral Revolution
In July 2025, our founder Paul White wrote to His Majesty King Charles III about InAJam’s environmental work, including a copy of our carbon calculator. He received a personal reply from Buckingham Palace, in which His Majesty conveyed his warmest good wishes.
Our Commitment to Net Zero
InAJam takes carbon out of property repair one job at a time. Across our growing network that means:
- Measured, verifiable carbon reduction on every job we dispatch
- Supporting the UK’s legally binding 78% emissions reduction by 2035
- Building a trade network where every callout is measured and every mile counts
Join the 1,500+ trades already reducing their carbon footprint with InAJam. Because the shortest distance between problem and solution shouldn’t cost the Earth.